SECTOR - PUBLIC SECTOR
LOCATION - CAERPHILLY, WALES
EMPLOYEES - 2700+
Fast Facts
- Customer since 2004
- Largest local authority in Wales
- 2700+ Staff with 500 Managers
- T&A Flexi-time
- Access Control
- Activity Management
- Payroll & HR Interfaces
Pre-Crown Implementation
- Manual non-standardised time recording
- Paper-based Flexitime monitoring
- Low employee ‘engagement’
- Poor absence management & monitoring
- High administrative costs
Benefits Received
- Reduced HR /Payroll administration
– Employee Self Service enquiry facility
– Payroll preparation time drastically reduced
- Reduction of absence levels to 5.5% in first year
– Via return to work interviews
– Via improved absence monitoring/comparisons
- Pre-authorised absences and ‘off site’ clockings
- Improved quality service and communications to staff
