Products
Time & Attendance
Time Clocking
Secure Mobile Access
Dynamic Activity Management
Shift Scheduling
Access Control
Payroll & HR Integration
Advanced Workforce Analytics
People Management
See how the Crown system works
Get a demo
Services
Azure Cloud Migration
Integrated Hardware
Professional Services
Shift Pattern Design
Open Data Platform
See how the Crown system works
Get a demo
Sectors
For Commercial Sector
Aerospace and Defence
Distribution and Warehousing
Facilities Management
Food & Drink Manufacturing
Leisure
Manufacturing & Engineering
Transportation and Logistics
Utilities
For Public Sector
Police Services
Central & Local Government
NHS Facilities Management
G-Cloud 14 Framework
See how the Crown system works
Get a demo
Resources
View all
Blogs
Case Studies
Latest News
Whitepapers
Information
Speak to a Specialist
See how the Crown system works
Get a demo
About Us
Why Crown
Careers at Crown
See how the Crown system works
Get a demo
Get a demo
Customer Support
Case Study
Customer Snapshot – Caerphilly County Borough Council
SECTOR -
PUBLIC SECTOR
LOCATION - CAERPHILLY, WALES
EMPLOYEES - 2700+
Fast Facts
Customer since 2004
Largest local authority in Wales
2700+ Staff with 500 Managers
T&A Flexi-time
Access Control
Activity Management
Payroll & HR Interfaces
Pre-Crown Implementation
Manual non-standardised time recording
Paper-based Flexitime monitoring
Low employee ‘engagement’
Poor absence management & monitoring
High administrative costs
Benefits Received
Reduced HR /Payroll administration
– Employee Self Service enquiry facility
– Payroll preparation time drastically reduced
Reduction of absence levels to 5.5% in first year
– Via return to work interviews
– Via improved absence monitoring/comparisons
Pre-authorised absences and ‘off site’ clockings
Improved quality service and communications to staff
Latest blogs
Preparing for the Employment Rights Bill and Fair Work Agency Inspections
Read more
Workforce Pressures in Food and Drink: What Q1 2025 Revealed
Read more
Game, Set, Match: What Wimbledon Teaches Us About Workforce Management
Read more
View all blog posts
Crown are here to help you drive efficiency and business growth
Arrange a call