This achievement reflects the teamwork, preparation and dedication across the business and Crown’s ongoing commitment to quality, security and collaboration in everything we do.
What these certifications mean
ISO 9001 is the international standard for quality management systems. It ensures that our processes are consistent, efficient and continually improving, giving our customers confidence that Crown’s products and services meet the highest standards of reliability and performance.
ISO 27001 is the global benchmark for information security management. It confirms that we follow best practice in protecting data, managing risk and maintaining confidentiality across all areas of our operations, from product development to customer support.
Together, these certifications underline our commitment to delivering secure, high-quality solutions that help our customers manage their workforce with confidence.
Supporting our customers through quality and security
For our customers, this recertification is reassurance that we operate with the same rigour and discipline that we build into our software. Whether it’s protecting sensitive workforce data or ensuring a seamless user experience, these standards guide how we work every day.
By maintaining ISO 9001 and ISO 27001 certification, we can:
-
Deliver dependable solutions built on robust processes and continuous improvement.
-
Safeguard customer data through proven security controls and compliance with international standards.
-
Foster trust and transparency, giving customers confidence that we meet and exceed regulatory and industry expectations.
A team effort
The audit was conducted over eight days with three independent auditors reviewing every function of Crown. It was truly a company-wide effort, and the result reflects the professionalism and preparation of every team involved.
A special thank you to our Head of Governance & Compliance, Louise Shenton, for leading the preparation process and supporting every department to showcase their best, and to all colleagues who represented their teams with confidence and expertise – your hard work made this result possible.
