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Outsourcing Without Compromise: Secure Cloud Workforce Management

The last few weeks have sent shockwaves through the UK business community.

Cyberattacks targeting critical suppliers to household names like M&S and Co-op have exposed a worrying vulnerability: even the best-known brands are only as secure as their supply chains.

In just the first half of 2025, a wave of high-profile cyberattacks has shaken confidence in even the most established brands and public institutions.

  • Marks & Spencer faced weeks of disruption after a ransomware attack hit its key IT supplier, reportedly wiping millions off its profits and share value.
  • The Legal Aid Agency confirmed a breach affecting over two million sensitive records, exposing criminal history and financial details.
  • Peter Green Chilled, a supplier to major UK supermarkets including Aldi and Tesco, was forced to shut down systems after hackers seized control.
  • Co-op and Harrods also reported attempted intrusions, underscoring how retail and supply chain operations remain prime targets.

These incidents strike at the heart of customer trust, operational continuity and brand reputation, and they all have one thing in common: third-party risk.

So, the question for many organisations is now urgent: Can we trust third-party providers and services with our most sensitive data, like workforce information?

At Crown Workforce Management, we believe the answer is yes... if you choose the right partner and the right service.

Why Cloud? Why Now?

Cloud-based systems have transformed how organisations manage their workforce - enabling real-time insights, scalable operations and greater flexibility. But cloud isn’t just about convenience. When done right, it’s one of the most secure ways to protect business-critical data.

That’s why we built our Managed Cloud Service from the ground up with security, resilience and compliance at its core - not as an afterthought.

Security by Design

Our cloud environment is hosted in highly secure UK-based data centres, certified to ISO 27001 and designed to meet the needs of critical infrastructure. This means:

  • Your data is shielded within secure compartments, firewalled away from external access
  • Your data is encrypted in transit and at rest
  • Robust system and infrastructure controls to prevent unauthorised access
  • Regular penetration testing and vulnerability scanning
  • 24/7 threat monitoring and rapid patch management

Cybersecurity is constantly evolving and so are we. Our systems evolve constantly to address emerging threats, supported by expert partners and dedicated in-house security experts.

Resilience Beyond Your Firewall

Outsourcing to a managed service doesn’t mean giving up control. In fact, it can strengthen it.

By migrating to our Managed Cloud Service, you gain the combined oversight and experience of a team wholly focused on security, uptime and compliance, all while retaining full visibility and control of your workforce data.

Compared to in-house legacy systems, often challenged by capital demands and rapid technology obsolescence, the difference is night and day.

A Wake-Up Call for Workforce Technology

This wave of supply chain cyberattacks should be a wake-up call. Organisations must now demand more from their service partners, not just in functionality, but in trust, transparency and resilience.

At Crown, we’ve built our reputation on doing just that. That’s why our cloud service is trusted by some of the UK’s most critical public and private sector employers, from police forces and NHS trusts to manufacturers with complex operational needs and national infrastructure providers.

Choose a Service Partner, Not Just a Supplier

In times like these, reassurance matters. If your current system can't answer tough questions about cyber resilience, now is the time to reassess.

With Crown, you're not just outsourcing your workforce management system. You’re gaining a secure, future-ready platform - and a partner who takes your data protection as seriously as you do.

Worried about third-party risk? Speak to one of our cloud specialists to understand how Crown helps safeguard your workforce data, without compromise.

Crown are here to help you drive efficiency and business growth

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