Absence and workplace attendance are everyday challenges for many organisations, with often far reaching impact. At an operational level, managers have the headache of filling a skills or capacity gap at short notice, which may have a knock-on effect on outputs, such as production efficiency or service levels.
However, if absenteeism is widespread or has a pattern, it can be a symptom of deeper underlying organisational issues.
If not addressed, in addition to the short-term impact, the organisation could suffer long-term effects, such as service failures, serious production outages, the loss of clients and
damage to its reputation and brand.