SECTOR - PUBLIC SECTOR
LOCATION - ABBEY WOOD, BRISTOL
EMPLOYEES - 9,700+
Fast Facts
- Largest MoD office in UK 98 acre site – Bristol
- 9,700+ employees
- Time & Attendance
- Flexi-Time
- Employee Self-Service (ESS)
- Over 100 terminals
Pre-Crown Implementation
- Limited Flexi-time work pattern offerings
- No electronic attendance recording
- Disparate leave management and information
- Some ineffective ‘manual’ systems on spreadsheets
- Inconsistent practices across departments
- Lack of staff engagement – No enquiry information
- Absence management ineffective
- No single Workforce Management Information Tool
Benefits Received
- Flextime patterns introduced – profiled by department
- Streamlined attendance using Clocking Terminals & ID cards
- Department Managers dealing with exceptions and RTW processes
- Greater staff engagement using ESS
- Greater manager accountability – Reporting & processes
- Standardised centralised absence management
- Reduced absence to 4% Average (50% reduction)
- Overtime costs reduced with absence rate decline
- Reduced HR administration costs with decreasing enquiries
