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Case Study

Customer Snapshot - Martin Brower

Sector - Transport
Location - 3 distribution centres
Employees - 900

Fast Facts

  • Transport & Distribution
  • 900 staff at 3 Distribution Centres
  • Deployed T&A, Activity Management and Self-Service
  • Integration with:
    – Prolog Payroll, Lawson HR &
    – JBA – Drivers Schedules


Pre-Crown Implementation

  • Legacy and bespoke T&A System
  • Significant payroll errors and staff complaints
  • Lack of visibility to data, especially accurate overtime worked
  • Weak Management Reporting
  • Manual absence and disciplinary processes
  • No self-service for employees


Benefits Received

  • Significant reduction in payroll errors
  • Self-service gives employee access to their data
  • Improved employee satisfaction and engagement
  • Proactive overtime management to reduce costs
  • Tailored reporting provides management insight
  • Consistent Working Time Directive/Road Transport Directive compliance

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