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Case Study

Customer Snapshot – Disney


Fast Facts

  • European Distribution Hub for Disney & Online
  • Deployed T&A, Access Control Activity Management via SFDC Terminals
  • Interfaces to Bespoke WMS, Payroll & HR


Pre-Crown Implementation

  • Replacement of existing T&A system
  • Lack of visibility to productivity and absence information
  • Activity level granularity not measured
  • Agency staff not tracked by the system


Benefits Received

  • Awarded ‘Disney Center of Excellence’ through efficiencies derived by Crown WFM
  • Agency staff all monitored with ‘active’ invoicing
  • Complies to post 9/11 Disney World Corporate Regulations
  • Crown WFM is seen as a ‘core business critical system’

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