<img src="https://secure.leadforensics.com/4108.png" alt="" style="display:none;">

Launch of v16 – Our Biggest Spring Release Yet

Spring has arrived, and with it comes the much-anticipated launch of version 16 - our annual major release, packed with powerful new features designed to boost efficiency, support employee empowerment and modernise workforce management.

There’s been a real buzz around this release and for good reason. With the introduction of a sleek new mobile interface, a streamlined New Starter Wizard and a game-changing Self-Service Availability feature, v16 gives managers and employees more control, flexibility and clarity than ever before.

Here’s a closer look at our top 3 significant enhancements.

1. A Fresh New Look: Mobile Self Service

Introducing a beautifully redesigned mobile self service experience.mobile phone angle

Employees now have an intuitive, easy-to-navigate interface for accessing their dashboard, profile, time-off requests and clocking - all from their mobile device. The new design is modern, user-friendly and built with flexibility in mind, enabling staff to manage their workday from anywhere.

This is just the first phase in a wider mobile transformation, with further enhancements already in development for future releases.

2. Smarter Scheduling: Self-Service Availability

Managing employee availability is now more flexible and transparent.

The new Self-Service Availability function allows employees to specify when they are available to work - whether it’s regular patterns or ad-hoc availability. This is particularly useful for zero-hours workers, part-time staff, or anyone keen to volunteer for overtime.

For administrators, this makes it much easier to see who is available, when and for what type of work. Optional workflows allow employees to be notified if their availability for overtime has been accepted, streamlining the scheduling process and reducing manual overheads.

3. Get Set Up in No Time: New Starter Wizard

Onboarding a new team member has never been easier.

The new Starter Wizard guides managers step-by-step through the essential information needed when adding a new employee. Screens are configurable to reflect your organisation’s requirements.

This feature not only saves time and reduces training but also ensures a consistent and reliable experience for every new starter.

And There’s More…

In addition to these three major updates, v16 includes a wide range of enhancements across Crown Self Service, Crown Manager, Workforce Scheduling and general system capabilities. Here’s a sneak peak of just some of what’s new:

Crown Self Service

  • New self-sufficient forgotten password/user ID support.
  • Enhanced visibility of “Roster Branch” has been added to workbench views in conjunction with WFS and loans/borrows.

Crown Manager

  • New Improved Absence Summary report along with Access Control & Exceptions reports all using a new PDF report generator for greater customisation.
  • A new selection of Absence icons for clearer visual recognition of absence types and statuses.
  • New Note auditing and Session log anonymisation

Workforce Scheduling

  • Employee Search by either name or employee ID for faster access.
  • New Demand Role Visibility, Roster transaction delete functionality to unroster selected shifts/activities.

General & System Enhancements

  • New Forecast TOIL Ageing and User Maintenance Auditing.

Just to just name a few!

 

Coming Soon: Product Roadmap Strategy 2025

While v16 is packed with enhancements, and let’s not to forget our New Optimised Shift Scheduling, we know our customers are always looking ahead.

We’ll shortly be releasing our Product Roadmap Strategy 2025, which outlines the exciting developments and future functionality we have planned for the coming year. Watch this space for the official launch - you won’t want to miss it.

Next steps

This release offers a modern, intelligent and user-centred approach to workforce management. V16 is one of our most enhancement-rich feature releases - so whether you're an existing customer looking to work smarter, or exploring Crown for the first time, now is the perfect time to discover what’s possible.

As the UK’s leading specialist in Workforce Management solutions, Crown is trusted by global brands and over 40% of UK&I police forces. Our inclusion in Gartner’s “2024 Market Guide for Workforce Management Applications” underscores our position amongst the top 40 WFM providers in Europe.​  V16 is available either on-premise or through our Crown managed cloud service. We recommend the cloud option to take full advantage of the latest functionality and enhanced security it offers.​  Get in touch and let us help you get the best from your workforce in a smarter, more intelligent, and easier way.

Speak to your Account Manager today to schedule an upgrade or request a demo - and see for yourself how V16 can make a difference.

Azure Cloud Migration  Find out more

Crown are here to help you drive efficiency and business growth

Arrange a call